RemedyBridgeHearing

Serving personnel and veterans

Hearing loss and tinnitus after military service

Years of gunfire, aircraft, engine rooms and heavy weapons take a toll that often shows up long after discharge. If your hearing has suffered and you think service caused it, there are several routes open to you — and the first ones cost nothing.

A grey-haired veteran in an olive service jumper sits at a table with a hand raised to his ear, his beret and campaign medals laid out in front of him.

Before anything else

You do not have to pay anyone

GOV.UK is explicit that you do not need a solicitor or a claims management company to apply for armed forces compensation, and that free independent help is available. These routes are open to you whether or not you ever speak to us.

Read the AFCS guidance on GOV.UK · Other free help

  • Armed Forces Compensation Scheme

    For illness or injury caused by service on or after 6 April 2005. Apply free through Veterans UK.

  • War Pension Scheme

    For service before 6 April 2005. Also free, also through Veterans UK.

  • Free help with either

    The Veterans Welfare Service, and charities including the Royal British Legion and SSAFA, will help you apply at no cost.

What happens if you send the form

  1. You leave a name and a number

    Two boxes and two ticks. Nothing else is asked before you send it.

  2. A person picks it up

    Not a scoring tool. There is no automatic decision, and no result is shown to you or held back from you.

  3. We ring you to talk it through

    Where you served, the noise you were around, and what your hearing is like now. You have committed to nothing by sending it.

A civil claim is a separate thing

AFCS and War Pension payments come from a government scheme. A civil claim against the Ministry of Defence is a different route, usually run by a solicitor, and you can pursue one alongside a scheme award. Which routes suit you depends on when you served, what your hearing is like now, and when you first connected the two.

Time limits, honestly

A civil claim is normally subject to a three-year limit running from when you first knew — or ought reasonably to have known — that your hearing loss might be linked to service. When that date falls is a legal question, not an arithmetic one, and it is decided on your particular facts. Courts can also extend the period in some circumstances.

Treat this claim with caution

You may have read about settlement arrangements agreed between the Ministry of Defence and particular law firms for their own clients. Those terms belong to the firms that negotiated them, and the MOD has reserved the right not to offer the same terms to people represented elsewhere. We cannot promise you access to any such arrangement, and you should treat anyone who does with caution. If this matters to you, ask the firm you are considering, directly.

Hands holding an audiogram printout beside an audiometer and a pair of over-ear headphones, both traces sloping downwards at the higher frequencies.

What we do, and what we do not

RemedyBridge is a claims management company, not a law firm. If you send us the form below, a person reads it and gets in touch to talk it through.

We do

  • Read every enquiry a person sends us.
  • Ring you back and talk it through.
  • Point you at the free routes whether or not you use us.
  • Refer you to a specialist solicitor only with your explicit consent.

We do not

  • Decide whether you have a claim.
  • Tell you whether you are in time.
  • Put a value on a claim — anyone answering that from a web form is guessing.
  • Promise you access to any MOD settlement arrangement.

Knowledge centre

Understand it before you decide anything

Plain-English explanations of the routes, the deadlines and the law, each one showing when it was last checked and against which primary source. No page here will tell you whether you have a claim.

Ask us to get in touch

Just your first name and a mobile number, so a person can ring you back. Nothing here is a decision about your claim, and nothing is ticked for you.

A person will ring you back. We are not a law firm and nothing here is a decision about your claim. You never have to use a paid service — the free routes are above.